Privacy Policy

This privacy policy sets out how Immedia Creative Ltd uses and protects any information that you pass to Immedia Creative Ltd when you use this website (https://www.immedia-creative.com).

Immedia Creative Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Immedia Creative Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Personal data we collect and why we collect it

The types of data we collect are as follows

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We only collect this data if active consent has been given by you, the website user. All our webforms require that the reader ticks a box actively consenting to our processing of the dta they enter into the form.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • Website Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form only tick a box to say you are happy for your data to be used as outlined on the form if you are happy to do so. ‘Implied consent’ is no longer legal, so you will not be added to marketing lists simply because you contacted us.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us via this website.

We will not sell, distribute or lease your personal information to third parties unless we are required by UK law or have your explicit permission to do so.

Only If we have your express permission to do so might we use your personal information to send you promotional information.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to Immedia Creative Limited, Wier Bank, Bray on Thames, SL6 2ED.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Your Right to be Forgotten

You may request that we remove your information. We will always endeavour to do this as quickly as possible . Please email us or write to Immedia Creative Limited, Wier Bank, Bray on Thames, SL6 2ED.

Analytics

We use Google Analytics to anonymous track and aggregate data of visitor site useage. We have set our account to remove data automatically once 26 months have elapsed.

How long we retain your data

We keep contact form entries for six months, analytics records for a 26 months, and customer purchase records for ten years.

What rights you have over your data

If you have contacted us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

In 2018 we undertook staff training in data protection. This covered issues including what data can be held, how to keep data secure and how to dispose of data securely. We also updated our internal policies, reminding all staff of their duty to keep data secure.

Cameron KinrossPrivacy Policy